The most important person in the life insurance business TODAY is the ‘policy retention manager’. In every industry the MOST IMPORTANT PERSON keeps changing from time to time. Now is the time of the person who does the cleaning up after the ELEPHANT has done the big job! Over the past 10 years life insurance […]
Last week I was talking to two CXOs of life insurance companies. They had similar problems – but not really the same one. One CXO was still opening branches for selling life insurance – this kind of surprised me. As he was on the sales side, he was saying that the ‘training’ is too long. […]
I was not sure whether to call these investment myths or investment myths, so decided to call them middle class myths! 1. LIC is a good investment: Most (if not all) bought LIC’s products as a method to defer or save Income tax. They did not think of life cover, returns, or anything else. In […]
An industry can be called successful only after we see the status of all the stake holders. We saw how the employees and the sales force was feeling. Let us see something about the ‘customers’ and the ‘owners’. The customers of the life insurance industry can be divided into 3 categories: a. Those who understood […]
On one side Mr. Swarup says financial products should become cheaper. He also says that the customer should pay for the advisor’s services. This is a great move the person who is getting the services can choose how much to pay. However the IRDA has one funny (weird) condition in its armory. There is something […]
Am doing this posting because a few journalists wanted me to talk about the Union Budget and the NPS. What a joke! There was NOTHING in the budget for the NPS at all. One cosmetic change is ‘on share purchases the NPS does not have to pay service tax’ – the impact at best can […]