The most important person in the life insurance business TODAY is the ‘policy retention manager’. In every industry the MOST IMPORTANT PERSON keeps changing from time to time. Now is the time of the person who does the cleaning up after the ELEPHANT has done the big job! Over the past 10 years life insurance […]

Read More →

Whenever people ask me ‘I have made this investment (life insurance policy, mutual fund, equity shares, house -does not matter) – should I keep it or should I sell it? Immediately they tell me the cost….paid Rs. 6L premium for 4 years, bought this house for 73 lakhs, …and now the value of the portfolio […]

Read More →

Last week I was talking to two CXOs of life insurance companies. They had similar problems – but not really the same one. One CXO was still opening branches for selling life insurance – this kind of surprised me. As he was on the sales side, he was saying that the ‘training’ is too long. […]

Read More →