As I know quite a few people in the BFSI space I try to solve problems at levels higher than the call center. However I have a Icici bank credit card. As long as there is no manual interference things go on fine. However this time I missed my credit card payment because their site […]
I wanted to do a book review of Rashmi Bansal’s book for a long time. A few kids of the 2007, 08 batches of her own college ‘IIM A’ had not read the book…and they were not keen to. The book is a fantastic hit at knowing that the author who is remembered is the […]
D0 you know what is the Wimbledon effect? Well it is the location – the Wimbledon is in UK, but no Englishman ever wins it !! Similarly when the Indian stock markets go up, the participants are mostly White men in US or UK. Why are Indians shy of investing in Equities? Well Sucheta Dalal […]
Well many people call me ‘negative’ (no I am not cribbing, just observing). Let me tell you why. I have a lot of respect for Madhu Kela and just as much as for Sunil Singhania. In fact SS (in my limited knowledge) seems to be the only senior fund manager prepared for the impact of […]
An industry can be called successful only after we see the status of all the stake holders. We saw how the employees and the sales force was feeling. Let us see something about the ‘customers’ and the ‘owners’. The customers of the life insurance industry can be divided into 3 categories: a. Those who understood […]
When we made research reports in the 1990s, we used to have one page on risk factors. One of the risks was ‘Regulatory Risk’ – never bothered about it much.. Now if you are the promoter of a life insurance company, your purse will know what is regulatory risk. Thanks to IRDA’s diktat, all life […]
What happened yesterday was completely stunning. There were too many co-incidences and it is too much to believe it was not God’s will. Had to take a 5:50 am flight to Delhi to attend to a case in the Supreme Court – a sticky messy case and we thought it would get extended once again….as […]