Unfortunately in India most customers crib, then when they get a pat on the back from a high ranking official, they withdraw their complaint. I am yet to see a court order a full repayment for mis-sold policy and heavy damages suits. There is no fear of God in ANY company. If you do bring […]

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One of Taleb’s quotes is ‘never trust an employee’ – I guess it includes commission agents, also. If you are not paying negotiated fees to an adviser, you are paying a pretty high fees in some other form that you cannot see. Here are the case of 2 employees (some coincidence they share a surname). […]

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I recently received the annual report of a financial services company. Like all financial services company this company also has an insurance business, a financial distribution company, a mutual fund, …the works. A quick glance clearly shows that this company will NEVER make money in ANY of the abovementioned businesses during my life time. Surely […]

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I hope you are not looking for the ‘mea culpa’ message of Raju…of Satyam…this is different! I recently met the MD of a financial services company – obviously I am not naming him/her. It also does not matter whether it is a brokerage house, mutual fund, life insurance company, bank or a distribution house. So […]

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