Tag: grievance

12

A new insurance sales method…..

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Good morning Mr. Subramanyam, this is Mr. A Saxena from Metlife Insurance company, can I speak to you for 5 minutes? Me: Yes please go on… Saxena: Sir you have 3 policies of Metlife which has expired, and ML has returned only Rs. 25,000 to you. Actually you have paid Rs. 125,000. We found that […]

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11

SIP and Financial literacy…

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If you are in the finance business, today you have to talk about two very important things: Financial Literacy and Financial Inclusion. What you do is not so important! I have heard of an organisation where a person in a grievance cell also has targets! When the customer comes complaining, REPLACE the product, and make […]

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