It is not easy being in the retail business. And surely not so for arrogant old economy companies who have sold in the control regime economy. So what should you do if you get bad service? Go viral. Yes the Indian net penetration is no patch on the US as a %age of penetration, but […]

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Anupam Kher went to Delhi and said ‘the constitution should be changed’…now the ‘leaders’ of the dalits…decided that he could get some publicity (i refuse to name him). He decided to throw stones at his house…obviously his purpose was served. I still remember a rally in Mumbai (Rajiv Gandhi’s visit)..when one of the ‘blue’ supporters […]

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