This post was triggered by Deepak Shenoy’s article about the regulator… I was a little amused that the cases mentioned even got ‘caught’ . First things first. What is a soft dollar commission or should i say soft rupee commission… I will have to go a little into technical details, so please bear with me. […]

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It is not easy being in the retail business. And surely not so for arrogant old economy companies who have sold in the control regime economy. So what should you do if you get bad service? Go viral. Yes the Indian net penetration is no patch on the US as a %age of penetration, but […]

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