Regret to state that I am totally disappointed withe the level of service for the past few months.
I had requested for opening of a new DEMAT in my single name . On 30th Jan 2014, I had paid Rs X and signed all documents as were required by you. When I made several follow ups , was advised that it is under process and will revert back to me.
Last week , u had called me to state that a photo + some signature of mine was required which I had no choice but to provide. These were initially not requested for some unknown reasons.
This piecemeal request is not the professional way expected of from your bank especially as I am and account holder for the last 12-15 years .
I need you to respond to this e mail and let me know when I am likely to get my DEMAT account opened . It is now close to two and half months”
Now it is more than 3 months for I Bank to open an account for a HNI customer. Something is stinking.
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