I started off as a big fan of Meru….a few years back, not sure about the dates but I think this is circa 2006-7. Used it extensively by standing in a queue at the airport, called them in the morning for going to the airport. Outside of Mumbai, it was clearly THE choice – so Bengaluru and Delhi Meru was by far the default option.
Then it became difficult to get them at the airport…the call center would say ‘there is no taxi available’ – at 12 am for a 4am airport drop. I would take a black and yellow taxi and drive past 4-5 Meru taxis parked in Nerul…I wondered, but did not do too much research, just shrugged.
Now I was in Bengaluru..let a white cab go and took a green one! Had to go to Hebbal flyover…it cost me Rs. 450..or thereabouts, if I had gone to Brigade Road it would have cost me Rs. 750 – thanks to the traffic.
For making a trip from Hebbal flyover to MG Road I called Meru…and I was told…’if you call for a taxi..there is a Rs. 50 booking charges’..The bill was Rs. 156 and ended up paying Rs. 50. Well I could have taken an auto for Rs. 90….but that was it.
I took an auto from MG Road to Brigade Road…and since I was at the other end of the road, Rs. 40 seemed justified. When I wanted to get from Brigade Road to MG Road..the auto guy wanted Rs. 50. I said no just because the auto driver spoke in the non local language! One senior cop in Bengaluru had said ‘trouble creating autos in Bengaluru do not speak in Kannada’ LOL. The rick i took charged me Rs. 20….hmmm 🙂 that is perhaps the rick behaviour in Bengaluru!
Then my sister wanted a Meru taxi to go to the airport….I told her about the Rs. 50. The call center guy said…PLEASE DO NOT PAY…the driver said…’here is the bill, please protest with the company’….
So when we landed..we did not try calling Meru….took a black and yellow guy….and reached home…
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