A friend had gone for an interview and she was asked…
Interviewer: Why do you want to do this job?
She: I wish to make a career here, learn and serve your customers to the best of my ability…..
Interviewer: Bull. Complete bullshit. You need to pay the EMIs..so every morning you will start lying. First thing you will tell me ‘Good morning Sir, nice to see you. You mean ‘Hey jerk, at current prices your salary is good, so I need to stick around here’. Then you will tell the client ‘Sir your call is important to us’. Frankly we mean ‘Look you jerk this is all we can do as a service provider, we are giving you one of the finest rates in the world for telecom…you have no choice…’
So Ms. AB we are all here to pay our EMIs..smart people have lower EMIs so that they can do what they want to do, and not what they must do!
She was stunned and amused..and also got the job. Her boss encouraged her to challenge every assumption in customer service, and as a team they did a good job. Rarely do cust service people stories have a happy ending..but hers did! Read on here is an article saying why you should not take careers too seriously…
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