A senior executive from a leading private sector bank met up for lunch. One of the topics that came up was “Will gold prices go up?”. He immediately said, YES, it will shoot up if we sell more gold. Intrigued, I asked him to explain.

He told me a story of one PYT that the bank had recruited for the front counter. She was supposed to sell gold coins. The first 6 customers came with cash, and bought the gold. The 7th customer got a credit card. She sold to him also.

5 days later the reconiciliation was attempted. There were 10 coins short. On being asked the PYT said, of course I have the details of the card sales – she had faithfullly recorded the card names, and the card numbers!

Why did this happen?

Is it the employee’s mistake happen? Because of the employee? No.

think about it..and leave a thought!

  1. We can put the fault on many things like….
    1, the teaching system which gave all the theory without giving the basic practical knowldge of dealing with the financial instuments.
    2, with the bank which took it for granted that the employee is perfectly aware of all such things.
    I can look around me and can easily spot many of my friends doing MBA doesn’t know how to use credit card or they have never written a cheque in there life. So we can see where the problem lies.

  2. We can put the fault on many things, but a few will be these….
    1, the teaching system which gave all the theory without giving the basic practical knowldge of dealing with the financial instuments.
    2, with the bank which took it for granted that the employee is perfectly aware of all such things.
    3, or, casual approach of the employee at his learning stage.
    I can look around me and can easily spot many of my friends doing MBA doesn’t know how to use credit card or they have never written a cheque in there life. So we can see where the problem lies.

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